Refund
Refund Policy
For NeeDoh customers, the sections below set out returns, exchanges, and refunds.
Our approach at NeeDoh to starting a request
To start a return or exchange, contact us at Support@NeeDose.shop before sending the item. Once the request is approved, NeeDoh will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Our approach at NeeDoh to exceptions
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Our approach at NeeDoh to eligibility
We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
condition of returns at NeeDoh
Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How NeeDoh handles support
For return or exchange assistance, contact Support@NeeDose.shop or 603-893-2740.
What NeeDoh customers should know about refund timing
When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
order problems at NeeDoh
For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Merchant Information
Business name: NeeDoh
Brand name: NeeDoh
Email: Support@NeeDose.shop
Phone: 603-893-2740
Physical address: 13 Green St, Concord, New Hampshire, 03301, United States